What to do if the PC or RECentral 3 doesn’t detect the Live Gamer Extreme?
Please check following troubleshooting steps:
1. Make sure that you are having connected LGX to the USB 3.0 port on your computer.
*we recommend to use native Intel USB 3.0 host controller
*USB 2.0 port is not supported
2. Don’t connect LGX via USB hub
3. Check whether was the driver installed properly. If the color of the LED on the LGX shows constant red this means that the Windows doesn’t recognize the LGX maybe due to driver installation failure. Check status at Device Manager/ Sound, video and game controllers.
4. Restart Windows, unplug the USB 3.0 cable from LGX then connect the cable back on your PC, make sure to firmly plug the cables all way round. If the connection is not stable LGX won’t get recognized by your PC.