How to confirm that Live Gamer Ultra (GC553) is properly installed on my PC?

STEP 1: Make sure to connect GC553 LGU with its USB Type-C cable to USB 3.1 Gen 1 (also called USB 3.0) port. We strongly recommend to use native Intel USB host controller.

STEP 2: Check Device Manager, GC553 LGU should be displayed under Sound, video and game controllers and Cameras.

STEP 3: To confirm what USB chipset you are plugging the LGU to download a free software called “USB Device Tree Viewer”. This will allow you to see which USB host you are connecting it to. In order to get the best experience, make sure it’s an Intel one as other hosts may have a high probability of having unstable speeds.

STEP 4: After installing RECentral 4 Live Gamer Ultra (GC553) will be detected as shown on following picture.